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Products | Overview

Click to Call
Click to call facilitates conversion of a web page visit to a phone call. For certain types of transactions a voice conversation is necessary for closure. Creating a measurable link between web page interaction and a voice call becomes essential.
Queue Bypass
In an ideal world, no customer should be subjected to music on hold or the annoying menu of a call queue. Queue Bypass delivers a better customer experience in the conversion from the web page to a voice call.
Inbound Connect
Measuring the performance of web site effectiveness in conversion to a voice interaction now extends phone numbers provided on a web page in the same way that click to call links those interactions.
Founded in 2002, Grandstream Networks is the leading manufacturer of IP voice/video telephony and video surveillance solutions. Grandstream serves the small-to-medium business and consumer markets with innovative products that lower communication costs, increase security protection, and enhance productivity.
Asterisk® offers the flexibility to provide exceptionally cost effective and tailored telephony solutions. Ultecom has years of experience in delivering voice switching solutions based on the commercial open source Asterisk® platform.